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FREQUENTLY ASKED QUESTIONS (FAQ)

VILLA DEL PALMAR AT THE ISLANDS OF LORETO

Interested in booking a vacation to Loreto, but need more information about Mexico travel, our all inclusive resort, or Loreto in general? At Villa del Palmar at the Islands of Loreto, we know that most travelers spend significant time researching their vacation destination and trying to find the perfect resort for their vacation needs. If you cannot find what you are looking for on our website or while perusing our list of frequently asked questions, let us know. Hopefully these questions will lead you to some of the answers you may be looking for, but if there is anything else you need to make your vacation planning easier, don’t hesitate to let us know. Our professional team of travel experts are standing by to make your vacation dreams come true.

1. About Mexico


  • What documents do US and Canadian citizens need to travel to Mexico?

US citizens need to have an original, signed passport that is valid for six months beyond their stay. Canadian citizens also are required to have a valid passport. Foreign citizens without a valid passport will not be allowed entry into Mexico and will be returned to their country of origin. Canadian permanent residents need to present a Resident Card, Certificate of Identity, or Refugee Travel Document.


  • What are the travel requirements for minors traveling to Mexico?

Those under 18 years of age traveling alone, with only one parent, or with someone other than the child's parents, must show a notarized letter of permission signed by the parent/parents not traveling. In the case of a single parent traveling with a minor, a certified copy of the divorce decree and court order showing sole custody, certified copy of birth certificate naming one parent, a notarized copy of a death certificate or other legal documents proving custody or guardianship are necessary. Minors must also bring with them a valid passport.


  • Is it safe to travel to Mexico?

Yes. Mexico is safe and very accommodating to tourists. Rest assured the Magic Town of Loreto offers the utmost in tranquil, relaxing vacations, weddings and honeymoons.


  • What is the currency in Mexico?

The monetary unit is the Mexican What is the weather like in Mexico?

peso (MXN). The symbol is the same as that used for the American dollar: $. The exchange rate is very favorable for travelers with many designer items and handicrafts at incredibly reasonable prices. Bargaining at many markets is encouraged and often expected meaning deals abound.


  • What is the weather like in Mexico?

Overall, you can expect beautiful days filled with sunshine and gentle breezes. The climate is temperate and dry with refreshing breezes in some areas and a bit more humid in others. For up to the minute info, check out MexOnline.com


2. Loreto FAQs


  • What is the weather like in Loreto?

No matter what time of year you visit the city, the weather in Loreto is almost always perfect. In this top Mexican destination, the sun shines an average of 360 days a year and temperatures hover between a comfortable 60-90°F. While the most popular time to visit Loreto is from mid November to the end of April, the entire year provides sufficient sunshine and blue skies for a wonderful vacation experience. Even in the summer months, when temperatures are higher, cool breezes can be found throughout the day, making vacationing in Loreto ideal any time of year. Check out our Loreto Live Cam to see what Loreto weather has in store for travelers today.


  • What time zone is Loreto located in?

Baja California Sur, which includes Loreto, is located in the Mountain Standard Time Zone (GMT -7), the same as Edmonton, in Canada’s Alberta Province, and the city of Denver, Colorado in the United States.


  • Will I be able to communicate with the locals in Loreto if I don’t speak Spanish?

While the locals in Loreto love and encourage visitors to speak the language, English is a widely accepted form of communication for those who don’t speak Spanish.  While at our optional all inclusive resort in Loreto, you’ll find that our waiters, retail workers, resort personnel, and many more speak English, as well as Spanish, throughout the day. During your Mexico vacations, you should have no problem communicating your wants and needs.


  • Will my cell phone work in Loreto

Many U.S. and Canadian cellular companies provide travelers with cell phone plans that allow them to make calls and/or send text messages while traveling abroad.  Please check with your individual carrier for prices and details.


3. Frequently Asked Questions about Villa del Palmar Beach Resort & Spa at the Islands of Loreto


  • I booked my reservation with an online travel site, but am not sure who to contact to confirm my reservation.

You can call the online travel site where you made your reservation or call the Villa del Palmar at the Islands of Loreto resort's direct telephone number in the Contacts & Info section.


  • I would like to get married in Mexico at Villa del Palmar at the Islands of Loreto, can you tell me the legal requirements?

You'll find the legal requirements in our "Weddings & Honeymoons" section, along with wedding packages for our resorts. Congratulations & Best Wishes! And by the way, Villa del Palmar at the Islands of Loreto specializes in vow renewals and honeymoons as well!


  • If I make a hotel reservation through your reservation center do I have to attend a timeshare presentation?

You are never required to attend a timeshare presentation at Villa del Palmar at the Islands of Loreto, unless it has been specifically mentioned in a package that you booked - however our "home away from home" accommodations may end up swaying you to take a look.


  • Are pets allowed in the hotels?

Villa del Palmar at the Islands of Loreto is pet friendly. For a minimal fee per pet, you can bring your dog or cat on vacation. The resort will lend you various accessories to make your pet’s stay more comfortable, including a pet bed, food bowls, and small toys. In addition, there are diverse areas of the resort designated for pet play and relaxation. Invite your pet on an incredible vacation where they’ll be able to indulge in everything from a massage at the spa to a gourmet pet menu. 


  • How far is the resort from the airport?

The Loreto International Airport is 30 minutes from the Villa del Palmar resort property. 


  • Is there a free shuttle from the airport to your resort?

There are no free shuttles, however we will be happy to make arrangements for your transfers to and from the airport. Please note that there is a nominal fee for the airport transfer service to our Loreto resort.


To schedule your airport transfer, please fill out our form here or contact the resort directly.

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